Privacy Policy.

Who we are

The Kirchoff Group, Inc. operates this website. You can contact us about this policy or your information at rockstars@kirchoffgroup.com.

Information we collect

When you submit a project inquiry, we collect the information you provide, including your name, email address, optional phone number, project location and type, budget and timing responses, project description, and any files you choose to upload. If you contact us another way, we collect the information in that communication.

The site and its providers may collect technical and usage information such as IP address, browser and device details, page views, links or buttons used, referral source, timestamps, and cookie or advertising identifiers. Google Analytics and advertising pixels may collect this information when those tools are enabled.

How we use it

We use inquiry information to review your project, respond, assess fit, manage prospective client relationships in our CRM, and communicate about services. If you subscribe or otherwise agree to receive marketing, we may send email updates; you can unsubscribe from those messages. We use website information to operate and secure the site, understand its use, and measure our advertising.

How information is shared

Webflow hosts this website. Fillout handles the embedded project questionnaire and optional file uploads, and HubSpot processes project inquiry records for our team. Project inquiry notifications are configured for rockstars@kirchoffgroup.com and debbie@kirchoffgroup.com. Our service providers may process contact details and communications on our behalf. People working with The Kirchoff Group may access inquiries when needed to respond to or evaluate a project.

Google Analytics and advertising platform providers may receive website usage data through their tags or pixels for measurement and advertising. We may also share information with service providers that support our business, when required by law, to protect rights and safety, or in connection with a business transfer. Submitting an inquiry does not by itself authorize us to identify your project in a public client story.

Cookies and similar technology

We use cookies and similar technologies to operate the site. When enabled, Google Analytics helps us understand website traffic, and advertising pixels help measure campaigns and may support personalized advertising. Those providers may receive device identifiers, cookie IDs, IP addresses and information about pages or interactions. You can use available browser and site controls to limit optional tracking; we will implement any consent or opt-out controls required for the places where we operate before activating those tools.

How long we keep information

We retain project inquiries and related correspondence indefinitely for ongoing client relationships and business records, unless we decide to delete them or applicable law requires a different result. Analytics, advertising and website technical data may follow separate provider settings and retention periods. Contact us to request deletion; we will review requests under applicable law and may need to keep some records for legitimate business or legal reasons.

Your choices and requests

You can ask us about the information we hold about you, request a correction or deletion, or ask us to stop contacting you about an inquiry by emailing rockstars@kirchoffgroup.com. We will review and respond to requests as required by applicable law. Some information may need to be retained for legitimate business or legal reasons.

Marketing emails will include an unsubscribe option. Depending on where you live and which laws apply to our business, you may have additional rights relating to access, correction, deletion or certain advertising uses of your information. Contact us to ask about available options.

Security and other sites

We take reasonable steps to protect information, but no website or transmission can be guaranteed completely secure. Please avoid sending sensitive financial, health, or identification information through the project form.

Our site may link to websites operated by others. Their privacy practices are governed by their own notices.

Children and changes

This website is intended for people exploring residential projects, not for children under 13. We do not knowingly seek personal information from children through the inquiry form.

We may update this policy as our site and practices change. The date above will show when the version was last updated.